1. Introduction
This website is operated by the owner of the guest house. We are committed to protecting your personal data and ensuring your privacy.
This Privacy Policy explains what information we collect, how we use it, and your rights.
2. Data Collection
This website is designed with a strong focus on privacy.
We do not use tracking cookies, analytics tools, or advertising technologies.
The only personal data we process is the information you voluntarily provide through the contact form:
Name – used to address you
Email address – used to respond to your inquiry
Message content – used to understand and respond to your request
We do not collect personal data for profiling or marketing purposes.
3. Legal Basis for Processing
In accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR), we process your data on the following basis:
Legitimate interest – to respond to inquiries
Pre-contractual measures – when your request relates to accommodation or booking
4. Purpose of Data Use
The information you provide is used solely to:
Respond to your inquiry
Provide information about accommodation and services
Communicate with you regarding your request
We do not use your data for marketing purposes.
5. Data Storage
Contact form submissions are not stored in a website database.
Messages are sent directly to our email system and handled as correspondence. Access to this information is limited to the website owner.
We take appropriate technical and organizational measures to protect your data.
6. Data Retention
Personal data is retained only as long as necessary to respond to your inquiry.
After the communication is completed, the correspondence may be deleted within a reasonable period, unless retention is required by law.
7. Your Rights
You have the right to:
Request access to your personal data
Request correction of inaccurate data
Request deletion of your data
Object to processing
Request restriction of processing
Requests can be made using the contact details provided on this website.
8. Data Sharing
We do not sell, trade, or share your personal data with third parties, except where required by law.
9. Cookies
This website does not use tracking or advertising cookies.
Only essential technical cookies may be used if required for basic website functionality.
10. External Links
This website may contain links to external websites. We are not responsible for their content or privacy practices.
11. Data Controller
"Villa Lambovi"
12. Changes to This Policy
This Privacy Policy may be updated when necessary. The current version will always be available on this page.